1. Your valid phone NO for shipping is necessary. Otherwise we can guarantee the delivery.

2. Our price does not include import duty, local taxes, VAT, or other hidden charges. These charges are the buyers responsibility. Please check With your country’s Customs office before purchase.

3. We ship this item by DHL/FedEx to USA, Canada, West Europe, Austrilia, New Zealand, Japan, Korea, Southeast Asia and so on.

Pls contact us for shipping details if you from South America and Middle East.

Warranty  

1.  WE focus on Best Quality & service with the Best Warranty, at the Reasonable Price!

2.  We offer 1 years warranty service.

(1)For small repairing or replace a small accessory, we will send the accessory to you for free.
(2)For heavy repairing, please send the item back we will pass it to the manufacturer for repairing. Once the repairing is finished, we will post it back to you immediately. It`s a free service.
(3)We offer lifetime technical service.

Refund 

Return for Full Refund (deducting processing fee) is offered. We would offer refund once we receive the returned package which is in origional condiction. 

In following cases, we`d like to change the right unit for you without any charge, OR you return for full refund including the shipping fee of return.
1. We deliver wrong items to you;  

2. Online description of an item is wrong at the time of purchase, e.g. listing a function that is in fact not supported; 

3. We send goods in the wrong color ONLY IF the customer actually specified a color choice in order comments or comments prior to the order.

Pls note that  buyer pays return shipping fees, shipping charge is not refundable.

Shipping

Ship only to your confirmed  BigTimeShoppers.com address.

Please check your shipping address carefully before checkout, it can’t be changed if order completed.

EMS: 6-10 days ; UPS/DHL/TNT/Fedex: 3-7 days; ARAMEX/: 4-10 days; Hongkong post: 10-20 days. 

Feedback 

As you known, Positive feedback is very important for our store . Please leave us a positive feedback if you feel our product & service is ok, our system will do the same to you automatically.

If you have any problem with the product & our service, please feel free to contact us immediately. We will try to solve it asap. We wish you have a happy shopping .